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Acqua di Parma S.r.l. pays particular attention to the processing, confidentiality and safety of your personal data.
The aim of this privacy policy is to provide you with clear, simple and complete information about how we process the personal data you give us or the data we may collect while you are browsing our website, how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy.
Acqua di Parma S.r.l., a limited liability company with headquarters located at 99, Ripamonti Street, 20141, Milan, registered in the companies register under no. 04215670375, VAT 04215670375 is the data controller of personal data collected on the website https://www.acquadiparma.com, in shops and counters in the sense of regulations applying to personal data, in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter the "GDPR").
I. What is personal data?
Personal data is any information about an identified physical person or a physical person that may be directly or indirectly identified via an identification number or one or more elements particular to them, such as their last name, first name, date of birth, customer number, order number, photo, etc.
II. When can we collect your personal data?
We can collect your personal data when you:
III. What personal data might we collect?
(i) As part of the services we provide, we may need to collect certain data directly from you using electronic forms on our website, mobile apps or in selected stores, or in paper form, for a range of purposes (see IV for a list of processing purposes).
Information we might collect includes:
Personal data essential to Acqua di Parma S.r.l. is marked with an asterisk on all personal data collection forms on our website, in electronic form at some of our counters and stores, as well as off-line in paper form. If you do not fill in these compulsory fields, Acqua di Parma S.r.l. will probably be unable to respond to your request and/or provide you with the requested services. Other information is optional and enables us to get to know you better and improve our communications and services with respect to you.
(ii) We may also collect certain data generated by your purchases of products or services, online or in stores, particularly information regarding the amount and type of your purchases.
(iii) Lastly, we may collect information regarding the use of our website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies placed in your web browser when you browse our website. For more information about cookies, read our cookie policy, available here.
IV. For what purpose is your personal data collected and used?
Acqua di Parma S.r.l. will use the information to provide, analyze, execute, improve and customize our services and our marketing activities, to manage your registration, your subscription, your orders and payments and to communicate with you on these and other matters.
Acqua di Parma S.r.l. processes your data to:
V. What legal grounds legitimise the processing of your data?
Acqua di Parma S.r.l. processes your personal information:
VI. Who are the recipients of your personal data?
Your personal data are processed by the personnel of Acqua di Parma S.r.l. We ensure that only authorised persons within Acqua di Parma S.r.l. have access to your personal data when this is necessary for the purpose of managing our commercial relations or meeting our legal obligations.
We may also share your personal data with;
Lastly, Acqua di Parma S.r.l. may need to share your personal data with third parties to meet its legal, regulatory or treaty obligations, or to respond to requests from authorised legal authorities.
VII. Transferring data abroad
Some recipients of your personal data may be located abroad, including outside of the European Economic Area.
All data transfers outside of the European Economic Area are subject to appropriate guarantees, especially contractual, technical and organisational guarantees, that comply with applicable regulations relating to the protection of personal data.
VIII. How long do we keep your data?
We keep and process your personal data for as long as it is required in order to fulfil the purposes described in this Privacy Policy and as long as it may be required by law such as for tax and accounting purposes.
IX. What are your rights and how can you exercise them?
Under current regulations, particularly the GDPR, you have the right to access and correct your personal data, request erasure, object to processing on legitimate grounds and obtain limitation or portability, insofar as this is applicable.
You can exercise these rights directly with Acqua di Parma S.r.l. by sending an email to customercare@acquadiparma.it or a non-registered letter by post to 99, Ripamonti Street, 20141, Milan including a document proving your identity.
If, at any time, you no longer wish to receive details of our offers, news and events, you can unsubscribe using the hypertext link provided for this purpose in each mail we send you. You can also send us a non-registered letter to 99, Ripamonti Street, 20141, Milan.
You may also lodge a complaint with the Autorità Garante per la protezione dei dati personali, Piazza di Montecitorio n. 121, 00186, Roma (RM).
X. Contact details of the Data Protection Officer (DPO) and your right to lodge a complaint
For all questions relating to the collection and processing of your data by Acqua di Parma S.r.l., you can contact the Acqua di Parma S.r.l.’s Data Protection Officer at DPO@acquadiparma.it.