General Terms and Conditions of use

This website www.acquadiparma.com with its services and contents (hereinafter the "Site") is made available to users and/or customers (hereinafter the "Users" or the "User") for the promotion and sale of Acqua di Parma S.r.l. consumer goods and the provision of related services, such as, for example, the newsletter and the contact form (hereinafter the "Purposes").
The Site is managed by Acqua di Parma S.r.l. with registered office in Via Giovanni Spadolini 7 Palazzo B 20141 Milan – Italy, fiscal code and VAT number 04215670375 (the "Company").

Access, consulting, registration and any use of the Site and its contents and services, as well as the purchase of the products offered therein (hereinafter the "Use"), are activities governed by these general conditions of use (hereinafter "General Terms and Conditions of Use"). Use of the Site presupposes knowledge of these General Terms and Conditions of Use and constitutes full and unconditional acceptance thereof. We therefore invite you to carefully read the General Terms and Conditions of Use, as well as the Privacy Policy and the General Terms and Conditions of Sale, before using the Site.

1. USE OF THE SITE

1.1 Use of the Site is authorized exclusively for personal purposes strictly related to the Purposes and may not, even in part, be connected with any professional, business, trade and/or commercial activity.

1.2 Use of the Site is permitted only to people who are of legal age.

1.3 When using the Site, the User undertakes not to:

1. a) provide false information or data, provide information or data relating to third parties without their consent, or make improper use thereof;
2. upload, post, communicate and/or transmit materials, content, links, files or any other item that:
   1. is obscene, threatening, offensive, harmful, violent, fraudulent, confidential or illegal;
   2. constitutes spam, pyramid schemes, chain communications, or any other form of advertising or commercial or promotional communication not authorized in writing by the Company;
   3. is technically harmful or dangerous, such as computer viruses, malware, malicious code, or other tools that may damage the computer systems of the Company or third parties;
3. interferes with, interrupts, damages, violates and/or tampers with the Site and its normal functioning;
4. violates the rights of third parties, the General Terms and Conditions of Use and Sale on the Site and/or any provision of the legal system in force, such as, by way of example, Law no. 633 of 22 April 1941 on copyright, as well as EU Regulation 679/16 (GDPR) and Legislative Decree no. 196 of 30 June 2003 on the protection of personal data.

1.4 The Company may, at any time, interrupt, suspend and/or terminate Use of the Site, including on a discretionary basis and without being required to provide any reason. The User acknowledges and accepts that the Company will not be held responsible for any interruptions, suspensions and/or revocations of the Use of the Site.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS AND DATABASE RIGHTS

2.1 Any rights to the content available on or through the Site, or otherwise related thereto, such as, but not limited to, texts, images, photographs, music, sounds, videos, drawings, logos, graphics, layouts, source codes, software, design, the technical solutions adopted and the structure created for the Site, databases (hereinafter the "Contents"), are owned by the Company and/or by the respective rights holders having direct and/or indirect commercial relationships with the Company and is protected by current national and international laws on the protection of intellectual and/or industrial property rights and/or databases.

2.2 Except for the temporary reproduction of the Content for activities having no independent economic significance and strictly related to the Purposes, it is prohibited to modify, reproduce, publish, transfer, distribute and/or otherwise use, in any form or by any means, the Content without the express written consent of the Company.

2.3 In any case, it is understood that the Use of the Site by the User does not entail the acquisition by the latter of any right to the Contents.

2.4 The User may not carry out operations that conflict with the normal management of the database of the Company and its owners who have direct and/or indirect commercial relations with the Company or that cause unjustified prejudice to them.

2.5 To the extent permitted under applicable national and international laws protecting intellectual and industrial property rights and/or databases, it is forbidden to systematically extract and/or use the Contents of the Site, including through data mining, robots, and other data gathering and extraction tools, as well as to create and/or disseminate data collections that reproduce all or part of the Contents of the Site and the services provided, without the express written consent of the Company.

3. TRADEMARKS AND DOMAIN NAMES

3.1 The trademarks, domain names, and all other distinctive signs contained in and/or related to the Site are the exclusive property of the Company or of the respective owners having direct and/or indirect commercial relationships with the Company.

3.2 The use of these distinctive signs in any form and manner is prohibited without having previously obtained the written consent of the Company or their respective owners.

3.3 In any case, use of the name of the Company, of the names of persons or entities having direct and/or indirect commercial relationships with the Company, and of the distinctive signs owned by them, such as domain names and trademarks, by means of metadata (such as meta-tags and keyword-tags), is prohibited without the written consent of the Company or of the respective owners.

4. LINKS TO OTHER WEBSITES

4.1 The Site may contain hyperlinks or "links" to other websites that may not have any connection with the Site.

4.2 These links are indicated by the Company exclusively to facilitate the navigation of Users on the web and the connection to other websites.

4.3 The inclusion of a link does not imply any suggestion, sponsorship and/or recommendation by the Company regarding the use of the linked websites, nor any type of guarantee regarding the related contents, services and/or goods offered and/or sold by them.

4.4 The Company does not in any way control the websites linked to the Site by links, nor the information, materials and products contained therein, and, therefore, the User acknowledges that the Company cannot be held responsible for the actions, services, products, contents and policies of these websites, also in relation to the processing of personal data and the conditions of sale.

4.5 It is therefore advisable to carefully read the conditions of use, the conditions of sale, the privacy policy and any other legal notice present on websites other than the Site.

5. LINKS TO THE SITE

5.1 It is possible to create hyperlinks to the Site, subject to the prior written authorization of the Company. To this end, it is advisable to contact the Company at the following link: https://acquadiparma.com/contact-us/

The Company has the right to object to the activation of direct links to the Site at any time, including where the applicant has previously engaged in unfair commercial practices, practices that do not comply with accepted industry standards, or acts of unfair competition or disparagement against the Company.

5.2 It is forbidden to create deep hyperlinks (such as, by way of example but not limited to, deep links or deep frames) to the Site, without the written consent of the Company.

6. USE OF YOUR PERSONAL ACCOUNT

6.1 The User undertakes to provide accurate and complete information when registering a personal account and to promptly notify the Company of any changes to the data provided.

6.2 The User who is in possession of a personal account on the Site undertakes to keep the access credentials confidential and monitor the proper use and operation of the account itself, giving immediate notice of the use or attempted use of his/her account by unauthorized third parties.

6.3 The User acknowledges and agrees that he/she shall be solely responsible for all actions carried out through his/her account, as well as for any harmful consequence or prejudice that may be suffered by the Company or third parties, as a result of the use of the personal account in violation of the General Terms and Conditions of Use, the other legal notices contained in the Site and/or the applicable regulations in force, as well as the loss and theft of access credentials.

6.4 Without prejudice to any other rights, the Company reserves the right at any time to suspend, modify or cancel the personal account of any Use in the event of violation of the General Terms and Conditions of Use, other legal notices contained in the Site, the legal provisions of the legal system in force or on a discretionary basis, without being required to provide any reason. The User acknowledges and accepts that the Company will not, under any circumstances, be held responsible for any suspensions, modifications and/or cancellations of his/her personal account.

7. WARRANTIES AND LIABILITY FOR USE OF THE SITE

7.1 The Company provides the Site “as is”, without any express or implied warranty.

7.2 The Company does not guarantee the proper functioning of the Site of any websites or services connected to it, whether directly or indirectly. To the extent permitted by law, the Company shall not be liable for any type of damage resulting from the Use of the Website and the websites of third parties, even indirectly connected to it, such as, but not limited to, damage to computer systems, damage from loss of data or loss of business opportunity, damage from interruption of economic activity or resulting from any errors, delays, omissions, inaccuracies of the Site.

7.3 The User acknowledges and accepts that the Company cannot be held in breach of its obligations nor liable for any damage caused by the failure or incorrect functioning of the hardware and software components of the User and/or third parties, of telephone and/or telematic connections not managed directly by the Company, as well as by the actions of other Users and/or third parties.

7.4 The User is solely responsible for his/her use of the Site. To the extent permitted by law, the Company cannot be held liable for the Use of the Site by the User that is contrary to the rules of the legal system in force, to the legal notices contained in the Site and/or detrimental to the rights of third parties. Within the limits of the provisions of the applicable legislation in force, the User undertakes to indemnify and hold the Company harmless from any claims, liabilities, damages, costs and expenses, including legal fees, that may be caused by his/her Use of the Site in violation of the rules of the legal system in force, the legal notes contained in the Site and/or detrimental to the rights of third parties.

8. PRIVACY POLICY

8.1 For information regarding the processing of Users’ personal data, please refer to the Privacy Policy available at the following linkhttps://www.acquadiparma.com/privacy-policy.html.

8.2 For the use of specific services provided at the request of the User, specific information will be provided and, where necessary, specific consents to the processing of their personal data will be requested.

9. IMPORTANT INFORMATION

9.1 The Company has taken every precaution to prevent the publication on the Site of content that describes or represents scenes or situations of physical or psychological violence or such that, according to the sensitivity of the Users, may be considered offensive to civic values, human rights and the dignity of people, in all its forms and expressions. In any case, the Company does not guarantee that the contents of the Site are appropriate or lawful in other countries, outside Italy. However, if such content is deemed unlawful or illegal in some of these countries, access to the Site is not recommended and if the User decides to access it anyway, the Use he will make of the services provided will be his exclusive and personal responsibility.

9.2 Without prejudice to the provisions of the legal notices of the Site and the rules of the legal system in force, the Company reserves the right to modify - at any time and without prior notice - any information, content and other elements of the Site.

9.3 The fact that the Operator, and/or third parties having direct or indirect commercial relationships with the Operator, delays or fails to exercise any right arising under the General Terms and Conditions of Use, the other legal notices of the Site, or applicable law shall not constitute a waiver of such right in relation to acts already carried out or to be carried out in the future.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 These General Terms and Conditions of Use are governed by Italian law.

10.2 In the event of disputes arising between the Company and the User in connection with these General Terms and Conditions of Use, the User may access, via the following link, the online dispute resolution platform provided by the European Commission:https://consumer-redress.ec.europa.eu/dispute-resolution-bodies link to the online dispute resolution platform provided by the European Commission.

11. AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS OF USE

11.1 The Company may amend, in whole or in part, the General Terms and Conditions of Use, including in light of regulatory changes and/or its commercial policies. Changes to the General Terms and Conditions of Use will be communicated to Users on this page of the Site and will be binding as soon as they are published on the Site.

11.2 The User shall be subject to the General Terms and Conditions of Use in force at the time he/she uses the Site.

12. CUSTOMER SUPPORT

12.1 For assistance on the Products, further information, suggestions, complaints and/or additional requests, the User may contact the Company's customer service at any time at the following link: https://acquadiparma.com/contact-us/.